VISITOR INFORMATION

Family and friends brighten your day and can help speed your recovery. During your hospitalization at Town & Country Hospital, our goal is to provide an environment that promotes healing and provides a positive experience for you and your visitors. In order to accommodate the varied needs of our patients, the following guidelines should be explained to your visitors upon their arrival.

Visiting hours are daily from 9:00 a.m. to 9:00 p.m., with the exception of those patients located in the Intensive Care Unit or Alcohol and Drug Recovery Center. Special visiting hours are maintained on these units.

Town & Country Hospital is a smoke-free hospital. Smoking is not permitted inside the hospital or in patient rooms. Specified smoking areas are outside, on the hospital grounds.

We strive to provide all patients and visitors with a clean and pleasing environment. To allow our housekeeping personnel to keep the patient’s room as sanitary as possible, visitors may be requested to leave the room so that it can be cleaned. We realize this may be an inconvenience, however we suggest that visitors enjoy our cafeteria or a tour of our grounds during this time.

Cellular phones are not allowed to be used in certain areas of the hospital to prevent interference with patient monitoring equipment.

To benefit all patients, visitors, and personnel, all visitors are responsible for conducting themselves in a polite and courteous manner. Any visitors who exhibit threatening behavior or use abusive or profane language will be requested to leave the facility.

Some families may have special circumstances that do not follow our visiting hours policy. Special needs are considered a priority. Please tell the charge nurse or unit manager of your requests and every effort will be made to meet any special needs that arise.

BACK TO TOP